Access & AccountPriority 1
Sign in and recover access
Start from the auth screen, recover a password, and confirm your account can return to a working session.
Applies to: Workspace sign-in · Web sessions
Professional knowledge base
Rent Radar Knowledge Base
Operational guidance, setup instructions, and troubleshooting paths for the real Rent Radar workflows your team runs every day.
Governance
KB publishing standard
- Write the outcome first, then the steps.
- State the audience, scope, and prerequisites clearly.
- Validate screenshots and copy against the current app commit.
- Add troubleshooting and related workflows before publishing.
Browse by audience
Admin / Operations
Featured workflows
Workspace & Property SetupPriority 3
Select the right workspace and property
Confirm the buyer and property scope before opening any operational page.
Applies to: Landing page · Workspace scope · Property scope
Daily OperationsPriority 4
Run the daily dashboard and booking review
Use the dashboard as the control room for arrivals, departures, KPIs, and the next operational queue.
Applies to: Dashboard · Calendar · Bookings
Daily OperationsPriority 8
Keep tasks, maintenance, and incidents moving
Move from created work to acknowledged, updated, and resolved status without losing visibility.
Applies to: Maintenance · Incidents · Operational escalation
Communication & MailboxPriority 10
Manage mailbox and guest follow-up
Handle conversation triage, guest communication, and support responses from one repeatable workflow.
Applies to: Mailbox · Support chat · Notification follow-up
Finance & PerformancePriority 13
Review settings, revenue, and platform health
Use settings and finance views to keep configuration, visibility, and stakeholder reporting aligned.
Applies to: Revenue · Analytics · Expenses · Subscription
Knowledge base collections
Admins, editors, and anyone with signed-in access
Access & Account
Use this collection for authentication, two-factor verification, notification hygiene, and session-security workflows.
authenticationValidated 73a3bb9
Sign in and recover a blocked password
Use the Rent Radar sign-in flow, reset a password safely, and confirm the account can return to the app.
Applies to: Workspace sign-in · Web sessions
two-factor-authenticationValidated 73a3bb9
Complete two-factor verification before you rely on it
Enroll in 2FA from Settings, verify the challenge flow, and store recovery information before the next sign-out.
Applies to: Workspace security · Settings
notifications-and-securityValidated 73a3bb9
Manage notifications and session security without losing scope
Use settings and notifications to keep alerts useful, avoid idle sign-outs, and reduce avoidable access interruptions.
Applies to: Notifications · Settings · Session timeout
Owners, managers, admins
Workspace & Property Setup
Use this collection when the team needs the right workspace, property, role, or setup context before work can begin.
property-selectionValidated 73a3bb9
Select the right workspace and property before opening operational pages
Confirm buyer and property scope before loading dashboard, tasks, maintenance, or other property-scoped routes.
Applies to: Landing page · Workspace scope · Property scope
workspace-governanceValidated 73a3bb9
Align workspace memberships, property setup, and access roles
Use settings and setup views to keep workspace structure, property grouping, and role expectations aligned before onboarding more users.
Applies to: Workspace memberships · Property setup · Role-scoped access
Admins, editors, inspectors, managers
Daily Operations
Use this collection for the repeatable property-scoped work that keeps daily operations moving: dashboard review, tasks, inventory, maintenance, and incidents.
dashboardValidated 73a3bb9
Review the dashboard, calendar, and bookings at the start of the day
Use the dashboard as the operational control room for scope, KPIs, arrivals, departures, and booking activity.
Applies to: Dashboard · Calendar · Bookings
tasksValidated 73a3bb9
Create and manage tasks with reminders, ownership, and follow-up
Use the Tasks workflow to capture operational work, assign action, and keep reminders from going stale.
Applies to: Tasks · Reminders · Operational follow-up
inventoryValidated 73a3bb9
Manage inventory checks and approvals without losing audit context
Use inventory views and approval workflows to keep stock, exceptions, and sign-off activity visible at the property level.
Applies to: Inventory · Inventory checks · Approvals
maintenance-and-incidentsValidated 73a3bb9
Track maintenance and incidents from first report to resolution
Use maintenance and incident views to keep operational issues visible, acknowledged, and updated in the right property scope.
Applies to: Maintenance · Incidents · Operational escalation
Operations staff, guest-experience teams, managers
Bookings & Guest Management
Use this collection to move from booking visibility into guest records, communication readiness, and stay-related follow-up.
bookings-and-guestsValidated 73a3bb9
Manage bookings and guest records from one operational context
Use the booking and guest views together so arrivals, check-in context, and guest details stay aligned with the active property.
Applies to: Bookings · Calendar · Guests
guest-communicationValidated 73a3bb9
Coordinate guest follow-up across chat, mailbox, and booking context
Use guest conversations, mailbox threads, and booking context together so communication stays tied to real operational work.
Applies to: Guests · Mailbox · Chat
Guest-experience teams, admins, managers
Communication & Mailbox
Use this collection when the team needs a repeatable workflow for triage, mailbox ownership, and support conversations tied to the right property.
mailboxValidated 73a3bb9
Triage mailbox and support conversations without losing ownership
Use the mailbox as an operational queue so guest messages, support requests, and next actions stay visible to the team.
Applies to: Mailbox · Support chat · Notification follow-up
All signed-in users and support responders
Troubleshooting
Use this collection when the route, data, or access result does not match what the current user expects.
access-and-data-troubleshootingValidated 73a3bb9
Resolve access, missing data, and scope errors before escalating
Use a consistent troubleshooting path for missing properties, denied routes, empty pages, and data that looks wrong for the current user.
Applies to: Scope redirects · Denied routes · Missing data · Property visibility